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Public Safety Ambassador

City of Pittsburgh
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POSITION SUMMARY

The Public Safety Ambassador is a full-time, civilian (non-sworn) position that aids the citizens, visitors, and businesses of Pittsburgh. This entry-level position is intended as a potential first step in a career path of public service. The ideal candidate must be multitask-oriented, with a friendly disposition and strong customer service and report-writing skills. 

 

Department:  Public Safety

Posting Type: Announcement

Salary:  $45,781 per year.

Union: None, this is a non-union position.

Civil Service Classification:  Non-competitive


 

 

REQUIREMENTS

 

General Application Requirements:

You must submit or show proof of all of the following at the time of filing your application (unless otherwise indicated below) or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.

  • Applicants must submit a complete application including education, work experience, a resume (if applicable) and completed supplemental questions.
  • Applicants are required to present verification of City residency at time of filing application and must remain a resident throughout employment.
    • Click here to view a map of City of Pittsburgh neighborhoods. 
  • A current, valid Class C Pennsylvania Motor Vehicle Operator's License must be presented and verified prior to appointment, and must be maintained throughout employment.  Written requests for accommodation based on the Rehabilitation Act of 1973 and the Americans with Disabilities Act will be considered by the Department of Human Resources and Civil Service on an individual basis.
  • Must obtain CPR Certification within ninety (90) days of date of hire and must maintain the certification throughout employment.

NOTE:  The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions.  The background investigation includes, but is not limited to, criminal background, driver's license, and City of Pittsburgh real estate tax payments.  Candidates may be disqualified from consideration for employment based on the results of their background investigation (as it relates to the job for which the applicant is being considered).

Qualifying Requirements:

Your City of Pittsburgh application will be reviewed, and your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position.  You will be sent an eligibility letter regarding your eligible/ineligible status.

  • WORK EXPERIENCE: None required for this position.
  • EDUCATION/TRAINING: The application must clearly show a high school diploma or general equivalency. College-level coursework in community service work or administration of justice is desirable.  (See NOTE under the General Application Requirements Section above regarding the verification of education/training).
  • EQUIVALENCY: None permitted for this position.  Therefore, no education/training and/or work experience may be substituted toward the qualifying requirements listed above.

 

CIVIL SERVICE EXAMINATIONS

If you meet the qualifying requirements listed above, you will be sent a letter of admission (when applicable) for the following examination(s).  You must pass the written and/or performance examination(s) in order to have your name placed on the official Civil Service eligibility list for this position.  Candidates who receive job offers must pass a medical examination (when applicable) prior to start date.
 

  • Written:  None required for this position.
  • Performance:  None required for this position.
  • Medical:  None required for this position.

 

POSITION DUTIES

 

  • Responds to non-emergency complaints.
  • Responds to code and parking enforcement-related issues.
  • Works collaboratively with the public safety bureaus and the community.
  • Engages with businesses and residents in designated zones to deliver public safety information and/or build community relationships.
  • Reports to locations to provide a physical presence and/or traffic control as required.
  • Engages with other public safety personnel to facilitate information sharing.
  • Assists public safety personnel with duties to include administrative assignments.
  • Contacts various governmental groups to facilitate information flow.
  • Operates a motor vehicle.
  • Administers first aid to individuals in need.
  • Participates in assigned public safety training courses and meetings as needed.
  • Performs related duties as assigned by supervisor.